14th July 2008
Software Development is one of the most phased tasks among all IT enabled works. It is a complete systematic process to achieve higher level of customer satisfaction and product usability. Several software development companies in India are engaged in de...
22nd May 2008
Interactive voice Response (IVR) is a phone technology that allows a computer to identify between voice and touch tone sounds in a normal phone call. The IVR system responds with the help of pre-recorded audio messages to assist its callers how do proceed...
31st August 2006
The author is a practicing attorney, who has formed a very low opinion of eBay and its subsidiary Paypal, based on the manner in which they permit fraud to occur over their web sites. Recently, I was contacted by another defrauded customer of eBay, Lois R...
31st August 2006
Consumers who have experienced unfair business practices from eBay and Paypal, e.g., where the companies refuse to live up to their buyer protection programs, may have recourse in a court of law. Typically unsatisfied consumers have bought a product on eB...
28th June 2006
A person who suffers a personal injury caused by another person can go in for litigation cases. Similarly, companies too are often involved in litigation. The reason can be attributed to the competitive market and 'unfair competitions,' too. Here the simp...