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Infopass appointment – Key to quick resolving of immigration problems

28th October 2011
By Jessica Potter in Legal
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Infopass is a service that enables a person to schedule an appointment with the USCIS immigration officer through the internet. It is totally free of cost and can be availed at any time of day and night. A person can avail this facility to resolve a problem or make an inquiry regarding any immigration procedure, form or process with the assistance of an Immigration officer.

How to schedule an Infopass appointment?

All that a person requires to make an Infopass appointment is a computer with an internet connection and a compatible browser. Once the above two requirements are met with, then making an Infopass appointment is merely a child’s task, as there will be guidance at each every step in order to schedule an appointment. The following instructions will help a person to schedule the appointment with just a click of their mouse.
1. Log on to the USCIS website
2. Click on the top left hand side of the homepage which will
contain the link to the Infopass site.
3. Choose the language of your choice to continue the process

(The site allows 12 different languages)
4. Select the option ‘Make an appointment’
5. Type in the correct zip code of your area so that the USCIS
can assign you to the correct office for making the Infopass
6. Select the appointment type that will be most suitable for
your problem. This is a very important step that should be
not overlooked.
7. Submit details about your name, DOB, address, zip code and
phone number
8. Select a convenient date for scheduling the appointment.
9. Finally take a print out of the appointment notice containing
the time, date and location of the appointment. This will
automatically appear on the computer screen when the person
has entered all the required information. This print out
should be compulsorily produced while appearing for the
Infopass appointment
Once gained access to the site, then it is a matter of a few minutes that will be needed to complete the process

When to make an Infopass appointment?

When a person requires a solution for an immigration issue that will be best handled by a trained USCIS immigration officer, an Infopass appointment will be allowed to be made.
General routine inquiries regarding USCIS forms, application status does not require the above service. Also to get information regarding the renewal or replacement of Green card applications and employment authorization document does not require an Infopass appointment.

Documents to be taken to the Infopass appointment

It is highly important that a person brings all the necessary documents which will aid in solving his/her problem. It will be easy for the Immigration officer to resolve the inquiry or the problem if the person has documents that explains and identifies the problem effectively. In this aspect, documents that relate to the inquiry (immigration forms, receipts, and letters of approval or denial, translations, if required) are required to be produced at the appointment. Original documents that address the inquiry should be taken for the appointment.
Apart from the above mentioned documents, identification cards like photo ID card (issued by the Government), passport, driver’s license, Green Card, Form I-94 needs to be taken along.

Rescheduling a Infopass appointment

There will be many occasions when people who have scheduled an Infopass appointment will be unable to make it for genuine reasons. For this, there is an option of cancelling the appointment and rescheduling it on another convenient day. The identification numbers at the bottom of the appointment confirmation notice is used for this purpose.
USCIS recommends the customers to cancel their Infopass appointments if they are not able to make it as it will enable them to schedule that time for others. USCIS does not charge the customers of any penalty fee for cancelling or rescheduling an appointment.
If at all the person who has made an appointment has lost the appointment notice, then he/she can get a replacement by logging on to the Infopass site and providing the requested details.

Advantages of making an Infopass appointment

When a person schedules his/her own appointment, it is done so at their convenience and requirement. It costs them nothing as it is a free service. It can be done very conveniently by using a reliable internet connection from the comfort of their homes (laptop or computer).

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