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Consumer Rights In India

19th January 2011
By Gertrude Green in Legal
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We at all times grievance about duplicity and dishonesty about our shopkeepers and all the time criticism about the matter to our family and pal and typically wish that there's some platform the place we are able to file our complaints. Now, Client Forum has been launched which gives distressed costumers to boost their issues in opposition to discrimination. Allow us to first perceive what client forum is? A shopper forum is a authorized approach of submitting ones grievance so that complaints are heard and authorized actions could be taken against them. In a consumner discussion board, one just has to file an online Consumer Complaint. The lengthy procedure of running from a lawyer to a different is solved and it is usually value friendly.

Many individuals aren't conscious of their client rights and are due to this fact cheated. Shopper Forum helps to protect the costumer rights. Even I was not privy to my consumer rights and became the victim of injustice. A couple of months ago I bought a new Nokia ninety seven from a nokia store and infact was fairly elated with my new fashionable phone. Little did I do know that I'll encounter drawback with a cellphone like N97.The phone's battery was faulty and it never gets charged. So, known as up buyer care center for the replacement of the cell because it was still in its guarantee period. Although they refused to exchange the phone and as a substitute promised to alter the battery. For a week or two the telephone kept lying there within the buyer care center. I made a number of calls but they'd all the excuses prepared with them. I used to be agonized and depressed with the irresponsible behavior of Nokia. Nokia has a good status out there and an act like this is not anticipated .Organizations have social accountability in direction of customers. They are accountable for customer protection. An act like this may taint one's image.

Then someone advised me to lodge a complaint within the client discussion board India. At first I used to be apprehensive about filling a consumer complaint and getting concerned with all the authorized procedure, but later I acquired to know that it is a simple method of complaining one's complaints. Right here one doesn't should run from pillar to publish searching for a lawyer and does not need to bear the brunt of heavy dues.

In a client forum, one has to refill an internet consumer complaint kind and write about the queries. The complaint will be answered by the workforce of consultants who will give recommendation on the legal procedures to be followed. The method saves lots of time and even a whole lot of undue cost. Consumer discussion board helps to protect shopper rights. Our Government has implemented six client rights. The six rights are Right to Security, Right to Info, Right to Choice, Proper to be heard, The Right to Redress, The fitting to shopper education. As a client we count on that the six rights which have been carried out by the Government needs to be strictly executed by the organizations to safeguard costumer protection.

Author is the writer and the founder of consumer forum in India where you can post your post your consumer complaints and grievances online. To know your consumer rights, duties and to get full information on how to file a consumer complaint you may visit us at
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